Loyalty reward points can no longer be offered in B.C. on prescription drugs after a court ruling in favour of the College of Pharmacists of B.C.

Loyalty reward points can no longer be offered in B.C. on prescription drugs after a court ruling in favour of the College of Pharmacists of B.C.

Court okays ban on pharmacy reward points

Prescriptions blocked from B.C. supermarket loyalty programs

Major supermarket chains have lost a court battle to continue offering their pharmacy customers loyalty reward points on prescription drugs in B.C.

A B.C. Court of Appeal ruling Wednesday upholds the power of the College of Pharmacists of B.C. to enforce its two-year-old ban on incentive programs like Air Miles and other loyalty rewards.

The decision, which overturned a B.C. Supreme Court ruling last year that initially struck down the ban, says inducements from pharmacists are “a matter of public interest and professional standards” for the college, which can prohibit incentives without clear proof of harm to customers.

The pharmacists’ regulatory body, which imposed the ban in late 2013, had argued loyalty points are a powerful lure for consumers that can alter their medication buying habits and potentially harm their health.

“The College considers the provision of incentives like redeemable points to be unethical, unsafe and unprofessional,” registrar Bob Nakagawa said.

“Pharmacists are medication experts, and sometimes the right thing for them to do is not dispense a drug. A patient’s motivation to collect redeemable points may inappropriately encourage drug use and can put their health at risk.”

One of the objections raised by the college was that insured patients who don’t pay out of pocket might continue to refill a prescription after they no longer need it just to collect more points and the unneeded drugs may be abused or diverted to the illegal drug trade.

The case included anecdotal evidence that the top priority of some customers was to find out how many points they’d get filling a prescription rather than information on proper use or health effects.

There were also allegations of pharmacists retroactively dispensing medication to patients who had already missed past days but were eager to get the points “thus generating further revenue for the pharmacist for drugs the patient does not need.”

The ruling is a defeat for Sobey’s and Jace Holdings, the companies that operate Safeway and Thrifty Foods stores. Shoppers Drug Mart Inc. was also an intervenor in the case.

A Sobeys representative said the company is disappointed with the court’s decision and considering its options.

Incentives have long been forbidden on methadone prescriptions as well as any Pharmacare-covered prescriptions.

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

Sandy Carmichael is a Goldstream Gazette 2021 Local Hero as Seniors’ Champion. (Don Denton/Black Press Media)
Worker bee returns to volunteer: Sandy Carmichael a fixture at Langford Royal Canadian Legion

Sandy Carmichael is the 2021 recipient of the Seniors’ Champion Award

West Shore Parks and Recreation facilities face a challenging future in terms of funding, due to reduced operations throughout the pandemic. (Black Press Media file photo)
West Shore Parks and Recreation faces challenging future

West Shore Parks and Recreation Society submits 2021 budget request to owner municipalities

The It’s Critical campaign has raised $5.89 million towards its $7 million goal to expand critical care capacity at Victoria’s Royal Jubilee Hospital. (Black Press Media file photo)
Critical care improvements make the list with Greater Victoria shoppers

Save-On-Foods pledges $300,000 to Victoria Hospitals Foundation’s It’s Critical campaign

Approximately 100 people gathered in Centennial Square Saturday afternoon to listen to speakers decry COVID-19 restrictions. (Jane Skrypnek/News Staff)
PHOTOS: Victoria residents protest masks, COVID-19 restrictions

Approximately 100 people gathered in Centennial Square Saturday afternoon

Saskatoon resident liajah Pidskalny poses with his bike near the University of Victoria after putting on thousands of kilometres to raise awareness of the overdose and mental health crisis. (Courtesy Iliajah Pidskalny)
Saskatoon cyclist winds up mental health and overdose awareness ride in Victoria

Iliajah Pidskalny braves prairie winter conditions to get word out to communities

Abbotsford’s Kris Collins turned to TikTok out of boredom when the provincial COVID-19 lockdown began in March 2020. She now has over 23 million followers on the video app. Photo: Submitted
Internet famous: Abbotsford’s Kris Collins is a TikTok comedy queen

Collins has found surprise stardom alone with a phone

A Vancouver restaurant owner was found guilty of violating B.C.’s Human Rights Code by discriminating against customers on the basis of their race. (Pixabay)
Vancouver restaurant owner ordered to pay $4,000 to customers after racist remark

Referring to patrons as ‘you Arabs’ constitutes discrimination under B.C.’s Human Rights Code, ruling deems

Nanaimo children’s author and illustrator Lindsay Ford’s latest book is ‘Science Girl.’ (Photo courtesy Lindsay Ford)
B.C. children’s writer encourages girls to pursue the sciences in new book

Lindsay Ford is holding a virtual launch for latest book, ‘Science Girl’

Pig races at the 145th annual Chilliwack Fair on Aug. 12, 2017. Monday, March 1, 2021 is Pig Day. (Jenna Hauck/ Chilliwack Progress file)
Unofficial holidays: Here’s what people are celebrating for the week of Feb. 28 to March 6

Pig Day, Canadian Bacon Day and Grammar Day are all coming up this week

Staff from the Marine Mammal Rescue Centre, passersby, RCMP and Nanaimo Fire Rescue carried a sick 300-kilogram steller sea lion up the steep bluff at Invermere Beach in north Nanaimo in an attempt to save the animal’s life Thursday. (Photo courtesy Marine Mammal Rescue Centre)
300-kilogram sea lion muscled up from B.C. beach in rescue attempt

Animal dies despite efforts of Nanaimo marine mammal rescue team, emergency personnel and bystanders

Doctors and counsellors warn of an increase in panic attacks, anxiety, depression and suicide ideas between ages 10 to 14, in Campbell River. ( Black Press file photo)
Extended pandemic feeding the anxieties of B.C.’s youth

Parents not sure what to do, urged to reach out for help

Gina Adams as she works on her latest piece titled ‘Undying Love’. (Submitted photo)
‘Toothless’ the kitty inspires B.C. wood carver to break out the chainsaw

Inspired by plight of a toothless cat, Gina Adams offers proceeds from her artwork to help animals

B.C. Finance Minister Selina Robinson presents bill to delay B.C.’s budget as late as April 30, and allow further spending before that, B.C. legislature, Dec. 8, 2020. (Hansard TV)
How big is B.C.’s COVID-19 deficit? We’ll find out April 20

More borrowing expected as pandemic enters second year

The first of 11 Dash 8 Q400 aircraft's have arrived in Abbotsford. Conair Group Inc. will soon transform them into firefighting airtankers. (Submitted)
Abbotsford’s Conair begins airtanker transformation

Aerial firefighting company creating Q400AT airtanker in advance of local forest fire season

Most Read