Of the 875 calls, emails, text and webchats bc211 received from Vancouver Islanders last year, 23 per cent involved housing and homelessness.

Housing, healthcare and more: bc211 connects residents to resources

211 Day celebrates community success stories

On Feb. 11, British Columbians celebrate 211 Day, and province-wide access to help where and when they need it. Created in partnership with United Way, bc211.ca is the BC-wide resource that links residents to community, social and government resources on a comprehensive range of topics from employment assistance to mental health support to housing assistance.

On Vancouver Island and in the Lower Mainland, residents can also find phone, text, and live web chat support for innumerable questions people have.

A snapshot of local needs

What bc211.ca also does is provide a snapshot of current issues affecting B.C. communities. For example, it likely comes as no surprise that the No. 1 reason people accessed bc211 last year was to find help with housing and homelessness.

  • Of the 875 calls, emails, text and webchats bc211 received from Vancouver Islanders last year, 23 per cent involved housing and homelessness. Reasons for housing issues varied, and included women fleeing domestic violence, eviction and problems with rental housing.
  • 17 per cent concerned mental health and 15 per cent health generally
  • 13 per cent of people sought information about income and financial assistance.
  • 10 per cent sought information about substance use.

United Way Greater Victoria responded

Recognizing the concerns involving housing and homelessness, United Way Greater Victoria worked with partners comprising the Greater Victoria Extreme Weather Response Plan to create a new resource: the Shelter and Street Help Line via 2-1-1.

The help line assists people find a warm place to stay on any given night, when 1,300 people are typically living on Victoria’s streets. The help line also means that frontline responders can direct people in need to shelters with beds or mats available.

More than 100 people have been helped by the Shelter and Street Help Line since it launched Nov. 30. One family’s home burned down. Another caller was looking for shelter for somebody leaving detox.

One-stop link to the information you need

Regardless of where you are in the province, bc211.ca is there to help, connecting individuals 24/7 with current, reliable information about community resources close to home.

Find information about home care, non-clinical health resources, day programs and more, all easily accessed through the one-stop website. Topics are also tailored to aboriginal, immigrant and senior and youth communities, making it simple to access the information you need.

Optimized for mobile devices, access information at home or on the go. Or you can chat online at bc211.ca daily from 8 a.m. to 11 p.m.

Comments are closed

Just Posted

Sooke returns two school trustees and adds one new face

Allison Watson will help represent Sooke at Board of Education

Island Health encourages sexual assault survivors to #TrustYourself

New social media campaign urges survivors of sexual assault to seek medical care

Resident charged $48,350 fine for poisoning large Oak Bay tree

The district says this amount represents the appraised value of the tree

BC Ferries not as full as reported due to ability to book consecutive sailings

Multiple reservation booking strategy artificially inflates BC Ferries “current conditions”

‘She’s charging. Oh God’: Mama grizzly runs at B.C. man armed with shotgun

People online were quick to question – and defend – a man’s decision to shoot a grizzly bear charging him on a Bella Coola front yard

Red Sox beat Dodgers 8-4 in Game 1 of World Series

Benintendi has 4 hits as Boston cruises at Fenway

Canada announces $20M fund for women entrepreneurs

New federal program will provide up to $100,000 for female business owners to grow their operations

Vancouver Island man claims falling ice smashed his truck windshield

Man discovered volleyball-sized chunk ice on his truck Saturday, near Nanaimo, B.C.

B.C. veteran combats PTSD in the ring and on the farm

Cam Tetrault is a valuable contributor at Quesnel’s Two Rivers Boxing Club

Fast ferries from B.C. spotted in Egypt

Controversial aluminum BC Ferries vessels ’big white elephants covered in dust,’ eyewitness says

Canadian troops, families take shelter in hotel after Florida hurricane

Most of the Canadians were evacuated from the military base before Hurricane Michael

B.C. jury trial hears police-sting audio of man accused of killing girl, 12

Garry Handlen has pleaded not guilty to the first-degree murder of Monica Jack on May 6, 1978.

5 tips to keep trick-or-treaters safe this Halloween

BC Children’s Hospital has a few suggestions to keep Oct. 31 fun

Most Read