Yellow Cab of Victoria is no longer accepting Taxi Saver coupons. (Black Press Media Staff)
Yellow Cab of Victoria is no longer accepting Taxi Saver coupons. (Black Press Media Staff)

Yellow Cab of Victoria is no longer accepting Taxi Saver coupons. (Black Press Media Staff) Yellow Cab of Victoria is no longer accepting Taxi Saver coupons. (Black Press Media Staff)

‘A lifeline for people with disabilities’: Victoria woman disappointed after taxi company stops accepting vouchers

Yellow Cab of Victoria’s decision came into effect on Jan. 1

A 78-year-old Victoria woman is disappointed after Yellow Cab of Victoria decided to no longer accept Taxi Saver vouchers.

Carol Brown has been using the coupons for around 10 years and often takes taxis to medical appointments.

Permanently registered handyDART riders can use the vouchers for a 50 per cent subsidy for cab fares.

“If HandyDART can’t accommodate you, and you’ve got an appointment, you have no other choice but to take a cab,” Brown said.

HandyDART is an accessible and shared transit service for people with disabilities.

“It takes half a day to get a ride on the HandyDART,” Brown said. “You have to make reservations two weeks in advance. They are quite wonderful. It just takes time.”

Brown has had two hip replacements and uses a walker. She says Taxi Saver coupons are a “lifeline” for people with disabilities in the community.

“The Taxi Saver vouchers are invaluable.”

Yellow Cab of Victoria’s decision came into effect on Jan. 1.

“We are aware that Yellow Cab in Victoria has told BC Transit they will no longer be accepting Taxi Saver coupons,” wrote a Ministry of Transportation and Infrastructure spokesperson in a statement. “We understand that in Victoria several other taxi companies – Bluebird Cabs, Sidney Taxi, Victoria Taxi, Westshore Taxi and Westwind Taxi – still participate in BC Transit’s program.”

Brown doesn’t have a car and says she doesn’t have anyone to give her rides.

“I would sometimes be stuck if I was ever so financially strapped that I couldn’t afford a cab,” she said. “HandyDART would be the only way to get around.”

Yellow Cab of Victoria didn’t respond to requests for comment.

READ MORE: New handyDART centre in View Royal tackling bus capacity, creek challenges

 


 

Do you have a story tip? Email: newsroom@vicnews.com.

Follow us on Twitter and Instagram, and like us on Facebook.

 

Greater Victoriataxi

Be Among The First To Know

Sign up for a free account today, and receive top headlines in your inbox Monday to Saturday.

Sign Up with google Sign Up with facebook

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Reset your password

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

A link has been emailed to you - check your inbox.



Don't have an account? Click here to sign up