The Better Business Bureau is reminding people to do their research before starting any home improvement projects this spring. (Black Press Media file photo)

The Better Business Bureau is reminding people to do their research before starting any home improvement projects this spring. (Black Press Media file photo)

Don’t get scammed on home improvements, warns Better Business Bureau

Scams typically involve paying cash upfront for jobs that never get done, says BBB

‘Tis the season for spring cleaning and home renovations, but the Better Businesses Bureau (BBB) is warning Greater Victoria residents to do their research before starting any projects.

Right around this time every year, the BBB gets an influx of reports from people who have been scammed by contractors. Typically, the victims pay the contractor cash upfront for jobs that are never completed. People also report having completed, but poorly done jobs, for more than they expected to pay.

The BBB recommends getting multiple quotes and references from contractors before deciding who to go with. And, people should look out for “home improvement specialists” who don’t put things in writing, demand payment upfront, make unexpected price changes, use high-pressure sales tactics, offer unsolicited free inspections and take cash-only deals.

READ ALSO: Wood products pricing surge expected to persist, raising 2021 house, renovation costs

There are other things homeowners should consider before taking on new projects, too, such as whether they can do it themselves, how to up the value of their home and what to prioritize first. DIYs can be great if you know what you’re doing and are willing to commit the time, the BBB says, but for larger plumbing, tiling, tree removal and exterior painting jobs it may be better to hire a professional.

For people looking to add value to their homes, a bathroom or kitchen remodel is best, the BBB says. Overall, priority should be given to projects that keep people’s homes clean and safe.

The BBB also suggests improving energy efficiency by checking and replacing window and duct seals and looking into green energy options like solar panels.

READ ALSO: North Saanich school plants a seed in the fight against climate change

More tips can be found at bbb.org.


 

Do you have a story tip? Email: vnc.editorial@blackpress.ca.

Follow us on Twitter and Instagram, and like us on Facebook.

Greater VictoriaScams

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

NEW CUTLINE Payphone use is declining dramatically. (Black Press Files)

One of the last remaining street payphones in Kelowna. (Photo: Mackenzie Britton/Capital News)
Last call approaches for payphones?

Mobile phones diminishing need

James Taylor, a Saanich resident and member of the Curve Lake First Nation, walked all over Greater Victoria on May 5 in honour of Red Dress Day and the National Day of Awareness for Missing and Murdered Indigenous Women and Girls. (Devon Bidal/News staff)
Indigenous man walks Greater Victoria to honour missing and murdered women and girls

James Taylor, of the Curve Lake First Nation, marks Red Dress Day with healing walk, songs

Victoria police is asking for the public’s assistance in identifying this suspect after they allegedly robbed a Douglas Street bank on Tuesday. (Photo courtesy of VicPD)
Police seek identity of suspect who alllegedly robbed Victoria bank

Officers were called to a bank in the 1000-block of Douglas Street just after 5:30 p.m. on Tuesday

A man who allegedly spat at and yelled racial slurs at an Asian family was arrested for hate-motivated assault Tuesday. (Black Press Media file photo)
Man arrested for allegedly spitting, yelling anti-Asian racial slurs at a mother and kids

The man was arrested for hate-motivated assault near Quadra Elementary School Tuesday

Victoria police said Wednesday that they continue to look for Belinda Ann Cameron, who was last seen on May 5, 2005. (Photo courtesy of VicPD)
Victoria police still looking for Belinda Cameron who was last seen 16 years ago

Cameron was reported missing on June 4, 2005, and her case is deemed suspicious

Jose Marchand prepares Pfizer COVID-19 vaccination doses at a mobile clinic for members of First Nations and their partners, in Montreal, Friday, April 30, 2021. The National Advisory Committee on Immunization is coming under fire after contradicting the advice Canadians have been receiving for weeks to take the first vaccine against COVID-19 that they’re offered. THE CANADIAN PRESS/Ryan Remiorz
Trudeau says he is glad he got AstraZeneca, vaccines are only way out of pandemic

‘The most important thing is to get vaccinated with the first vaccine offered to you’

B.C.’s provincial health officer, Dr. Bonnie Henry. THE CANADIAN PRESS/Jonathan Hayward
Dip in COVID-19 cases with 572 newly announced in B.C.

No new deaths have been reported but hospitalized patients are up to 481, with 161 being treated in intensive care

Protesters attempt to stop clear-cutting of old-growth trees in Fairy Creek near Port Renfrew. (Will O���Connell photo)
Clash between loggers, activists halts forestry operations over Fairy Creek

Forest license holders asking for independent investigation into incident

The courthouse in Nanaimo, B.C. (News Bulletin file)
Island man sentenced in Nanaimo after causing a dog unnecessary pain and suffering

Kiefer Tyson Giroux, 26, of Nanoose Bay, given six-month sentence

Following a one-year pause due to the pandemic, the Snowbirds were back in the skies over the Comox Valley Wednesday (May 5) morning. Photo by Erin Haluschak
Video: Snowbirds hold first training session in Comox Valley in more than 2 years

The team will conduct their training from May 4 to 26 in the area

Solar panels on a parking garage at the University of B.C. will be used to separate water into oxygen and hydrogen, the latter captured to supply a vehicle filling station. (UBC video)
UBC parkade project to use solar energy for hydrogen vehicles

Demonstration project gets $5.6M in low-carbon fuel credits

FILE – A student arrives at school as teachers dressed in red participate in a solidarity march to raise awareness about cases of COVID-19 at Ecole Woodward Hill Elementary School, in Surrey, B.C., on Tuesday, February 23, 2021. THE CANADIAN PRESS/Darryl Dyck
B.C. ‘should be able to’ offer 1st dose of COVID vaccine to kids 12+ by end of June: Henry

Health Canada authorized the vaccine for younger teens this morning

A woman in the Harrison Mills area was attacked by a cougar on Tuesday, May 4. B.C. Conservation Officers killed two male cougars in the area; the attack was determined to be predatory in nature. (File photo)
2 cougars killed following attack on woman in Agassiz area

Attack victim remains in hospital in stable condition

Most Read