Service comes before photo-ops on new B.C. website

Government communications have traditionally been built around a stream of propaganda, with the emphasis on pictures and text arranged to show the ruling politicians of the day in a flattering light.

Environment Minister Terry Lake meets with mascots in Stanley Park Sunday to mark the 100th anniversary of B.C. parks. Such items no longer take precedence on the B.C. government website.

VICTORIA – Government communications have traditionally been built around a stream of propaganda, with the emphasis on pictures and text arranged to show the ruling politicians of the day in a flattering light.

Mundane public services like permit application forms have been more difficult to find, requiring citizens to know which ministry is responsible for which service. And less flattering information has often been available only to those who demand it under freedom of information legislation.

Some of that changed for the B.C. government Tuesday, as it unveiled a reorganized set of official websites that chooses information priorities based on what citizens are most likely to be looking for.

The home page of the B.C. government website still features the smiling portrait of Premier Christy Clark. But it’s now as easy to find a cabinet minister’s travel expenses as it is to find a picture of his or her latest ribbon-cutting.

Services and application forms are now prominent on the main government website, based on the number of public requests for them and surveys conducted in recent months. Features such as DriveBC and emergency flood updates are included in a “carousel” of most popular sites at the centre of the home page.

B.C. Information and Privacy Commissioner Elizabeth Denham issued a report last year that called on the provincial government to begin routine disclosure of information.

Denham said Tuesday the new policy requires ministries to routinely post responses to freedom of information requests, and designate categories of information for routine release at no charge. She is encouraged by the first step and plans to monitor the effort to see that it is maintained.

“This policy demonstrates intent by government to adopt a presumption favouring disclosure,” Denham said.

NDP citizens’ services critic Doug Routley said the changes make it easier to find routine information, but they don’t do anything about search fees, delays and obstacles used by government to keep politically sensitive information out of view. Critics have fought for years to get details such as sea lice data for salmon farms or the reasons for the B.C. Rail sale, he said.

“You roll a document through the cabinet room on a trolley and they call it advice to government,” and therefore secret, Routley said.

The project also includes a searchable public database of government statistics on more than 2,000 subjects such as birth rates, public sector salaries and school test scores. Clark said the intention of DataBC is to allow independent researchers to find new ways to use the data and contribute to public policy.

Just Posted

Cooking with ‘Killer’

Reporter Dawn Gibson shares some of her favourite meals to make

WEB POLL: Would you support a B.C.-wide ban on single-use plastic bags?

Would you support a B.C.-wide ban on single-use plastic bags?… Continue reading

Vic-Alert faces tidal wave of registration after tsunami warnings

City of Victoria system is free and provides early warnings of disaster

Tsunami warning after earthquake rattles Saanich residents

Scenes straight out of a disaster movie unfolded across Saanich Tuesday morning… Continue reading

No evacuations in Sooke Region after tsunami warning

Biggest issue? People panicking prematurely, fire chief says

Tsunami warnings 101: Canada

Here are some things to know about tsunami alerts in Canada and how they work

Andrew Scheer on trade, Trump and Trudeau

Canada’s Conservative leader begins three-day visit to B.C.

Victoria’s most wanted for the week of Jan. 23

Crime Stoppers will pay a reward of up to $2,000 for information that leads to arrests or the seizure of property or drug

Victims restrained, sex toys and cash stolen from B.C. adult store

Armed suspects sought in adult store robbery

Babcock, Goyette and Smyth honoured at Order of Hockey in Canada

Mike Babcock, from Saskatoon, guided the Detroit Red Wings to a Stanley Cup in 2008

Bell Canada alerts customers who may be affected by latest data breach

Federal Office of the Privacy Commissioner said it had been notified

‘The tsunami alarm failed my household’: North Coast residents concerned over sirens, alerts

People living in northern communities share how they learned about Tuesday’s tsunami warning

Snowboarder dies at Vancouver Island ski resort

Death at Mount Washington Alpine Resort

Most Read