Skip The Dishes introduced $0.99 customer surcharge to B.C. deliveries Wednesday after the province limited its ability to charge restaurants for delivery services. (Submitted photo)

Skip The Dishes introduced $0.99 customer surcharge to B.C. deliveries Wednesday after the province limited its ability to charge restaurants for delivery services. (Submitted photo)

SkipTheDishes adds ‘tone-deaf’ $0.99 fee to B.C. delivery orders

Company introduces customer surcharge after the province issues an order limiting its ability to charge restaurants

SkipTheDishes is forcing British Columbians who order-in to pay more in what’s being called a “tone-deaf” move by B.C. Restaurant and Foodservices Association president Ian Tostenson.

On Wednesday, the company tacked on a $0.99 surcharge on B.C. orders after the province introduced a cap on delivery fees amid the pandemic.

“Previously, apps like SkipTheDishes charged around 30 per cent to restaurants for providing delivery services,” explained Tostenson.

Food Service COVID-19 legislation now restricts apps like SkipTheDishes from charging restaurants more than 15 per cent of a meal’s cost for delivery.

The emergency order also prevents companies from cutting the pay of delivery drivers.

A SkipTheDishes spokesperson told Black Press Media the “B.C. fee” was added to prevent “impact to the service and support we’re able to provide all of our stakeholders.”

Tostenson said restaurant owners are being “held hostage” by food courier companies like SkipTheDishes, which stand to profit off their need to pivot their business strategy amid the pandemic.

“Delivery became critical as in-store dining was restricted,” the CEO explained. “It’s disrespectful to do this.”

The B.C. fee is the first temporary surcharge SkipTheDishes has added to its services. It plans to rescind the fee when the order is lifted.

READ MORE: B.C. caps restaurant delivery fees at 15%, temporarily



sarah.grochowski@bpdigital.ca

Like us on Facebook and follow us on Twitter.

Want to support local journalism? Make a donation here.

I

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

Boma Brown won the Emerging Leader Award for her work founding the Support Network for Indigenous Women and Women of Colour. (Courtesy of Boma Brown)
Victoria SNIWWOC founder up for national women’s award for volunteer efforts

Victoria’s Boma Brown is a semi-finalist in the running for the L’Oreal Paris Women of Worth award

(Black Press Media file photo)
Aggressive bus passenger arrested in Saanich for uttering threats

Suspect had outstanding warrant for assault at bus stop, two assaults on BC Transit buses

(Pixabay photo)
New program to provide recovery beds for at-risk Greater Victoria youth

It will aim to meet ‘health and social’ needs of wide range of youth

Pacific Coastal Airline flights 8P1543 on Feb. 22 and 8P1538 on Feb. 24 had cased of COVID-19 onboard, according to the BC Centre for Disease Control. (Pacific Coastal Airlines photo)
Two flights between Kelowna and Victoria report COVID-19 exposures

Pacific Coastal Airlines flights on Feb. 22 and Feb. 24 affected

Aerial view of the Capital Regional District residuals treatment facility at Hartland Landfill where residual solids are turned into Class A biosolids. (Photo courtesy CRD)
Plant closure sends more biosolids to Hartland Landfill

Saanich residents are concerned they were never consulted

A health-care worker looks at a dose of the COVID-19 vaccine at the Palais de Congress site as Quebec begins mass vaccinations based on age across the province, Monday, March 1, 2021 in Montreal.THE CANADIAN PRESS/Ryan Remiorz
Nearly 1 million COVID-19 vaccine doses arriving in Canada this week: Anand

Anita Anand says she’s received assurances from the vaccine manufacturer

The victim of the homicide on Cowichan Lake Road early Monday morning was 17 years old, and was stabbed in the incident. (File photo)
Duncan homicide victim was 17 years old

RCMP report that teenager was stabbed

(File photo)
RCMP arrest man after report of gun-toting threat-maker near Parksville schools

43-year-old man taken into custody; students at nearby schools were asked to stay inside

The machines are akin to ATMs and allow drug users at risk of overdose to get hydromorphone pills dispensed to them after their palm has been scanned to identify its unique vein pattern. (CANADIAN PRESS)
Feds dole out $3.5M for ‘vending machines’ to dispense safer opioids in B.C.

Vancouver and Victoria both have a MySafe machine to help reduce overdoses

Kelowna’s lakefront visitor centre is one of 130 around the province. Tourism businesses have been hardest hit by COVID-19 restrictions on travel. (Destination B.C.)
Tourism, small business getting COVID-19 help, B.C. minister says

$300M grant program has delivered $50 million so far

The incident happened in downtown Castlegar. Photo: Betsy Kline
Castlegar teen recounts stabbing after stranger breaks into grandmother’s house

The unnamed teen survived a terrifying attack Feb. 21

(Black Press file photo)
Agassiz boy, 11, dies from ‘extensive injuries’: Homicide team

Agassiz RCMP were called out Friday to assist with a child in medical distress

Dr. Amit Desai of St. Francis Hospital receives a COVID-19 vaccine on Dec. 17. (Photo courtesy of CHI Franciscan)
B.C. has now vaccinated more people from COVID-19 than total confirmed cases

B.C. has reached a milestone, vaccinating roughly 1.6% of its population from the coronavirus

Nanaimo RCMP are looking for a suspect who smashed the window of an adult toy store and made off with more than $1,200 in merchandise. (File photo)
Vancouver Island sex shop out $1,200 in merchandise after suspect steals ‘colossal’ product

Suspect smashed window of Nanaimo store, cutting himself in the process

Most Read