Editorial: A little of this, a little of that

Our View: Issues around a safe site for garbage transfer station and customer service

How does one dispose of disposables when there is no disposal site? Not in the bushes outside of Sooke. Not in the private dumpsters which someone forgot to lock, and surely not in a marsh or riparian area. Marshes are the lungs of the land around it, there is lots of “life” there.

A petition has been circulating around Sooke for support for a local company’s bid to get land out of the Agricultural Land Reserve (ALR). There has to be somewhere to locate a “private” disposal business that would not impact nature. How about the land close to the sewer treatment plant? If that is even a possibility. Let’s keep all the waste together in one spot where it can be monitored and cleaned up as needed. Because no one will want it close to their homes.

Customer service, or lack thereof,  is one of the biggest complaints we hear from visitors to Sooke. Businesses should take the time to train their staff on decorum (no texting or chatting with friends while working, for example), friendliness, appropriateness and the old adage, “the customer is always right.”  One shouldn’t have to ask to place an order.  If wait staff wonder why they don’t make much in tips, there may be a real reason, not just stinginess on the customer’s part. If a business is losing customers, then the owners/managers need to access the reasons why and if necessary — fire some and hire some. Sooke is an amazing place but people will not return if they are ignored, treated rudely or kept waiting.

We may call ourselves the “Volunteer Capital of Canada” how about we work at also calling ourselves the “Friendliest Town in Canada?”

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