Editorial: Making the most of Sooke

Visitors and tourists to Sooke want good customer service

Ahhh holidays. They are the one thing in a working person’s life that makes all those long hours and tensions worthwhile. Holidays are those glorious days when we can put all our workday troubles behind us and concentrate on enjoying the moment.

It’s spring on the West Coast and with it will come the influx of travelers and tourists, family and friends. We  have some of the wildest and most spectacular scenery and destinations in all of Canada and people come here to enjoy what we take for granted.

What we need to do to ensure our visitors have a great experience is to help promote Sooke and the region. If someone asks about places to go or stay, let them in on what we have to offer. If they need assistance, help them. We need to encourage and foster what we have —  which is small town sensibility and kindness. We aren’t the city and we shouldn’t try to be. We are a small seaside community, with a strong sense of community, on the West Coast of Vancouver Island. We are unique.

It is so important to be who we are. Sure, there are places and things that can and should be fixed up and improved but anything can be overlooked if we are friendly, helpful and kind. Good customer service goes a long way no matter what business we’re in. Take that extra step, smile, point out our special spots, encourage people to stay a little longer and explore. Clean up in front of your establishment, get rid of any cigarette butts and pick up litter when you see it. Those small gestures go a long way in presenting our region as a great place. Because it really is.

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