Letters: Unhappy with service

Sooke resident tired of paying for poor service and no follow up

What’s in a word?

Webster’s definition of “elite” is “the group or part of a group selected or regarded as the finest, best, most distinguished, most powerful, etc.”

I am tired of paying for services that don’t back up their services. I am tired of paying, whatever amount I am expected to pay (what they consider they’re worth), in order to get something done that I can’t do. It’s frustrating when you are paying our with minimum wages.

I had drainage issues that a services with this name, guaranteed verbally, that their hand dug trench would work, instead of excavating with a drain piper. I should have paid more to a company with equipment, although I appreciated their hard work at the time because garden maintenance was also required.

I have asked them more than once to come back and see what their efforts did not accomplish. Three years later my beautiful dog still tracks in the mud and with our early summer weather, I forget to close my back patio door.

I figure that the next lawn mowing may be mower ready on the side of my house.

There are three key words to caution locals to shop around for services. I miss the handshake that meant it was a done deal.

Susan Lothrop

Sooke

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