Letters: Walk-in clinic wanted

Long waits at local clinic could be resolved with full-time clinic

On May 31 2015, I went to the walk in clinic due to allergic reaction.

When I walked in, everybody was lined up in an orderly fashion at the counter, waiting to get signed in.

On Tuesday, June 2 2015, I returned to the walk in clinic at 4:50 p.m. When I walked in, I noticed a couple of people sitting down, and one lady waiting at the counter, and no receptionist. I waited until the receptionist returned to her desk.  She asked everybody if they were there for the clinic and we all answered ‘Yes.’  The receptionist told us to have a seat and she will bring the numbers out. The receptionist came out with the numbers. She did not ask who was first, so she took the numbers and turned them upside down and fanned them in her hand, and said to the first lady with two small children to pick a number, then continued in order asking people to pick a number.

There has never been a so-called pick a number before as far as I can remember going to the clinic. It has always been that when you walked into the clinic, they would hand you a number in order and ask you to have a seat until you were called up and then they would book you in.

I was about the fifth person in for the clinic and when I picked a number, I ended up with number 8. I mentioned to her that I was having a allergic reaction to something and I needed help.  It was like they did not care about this reaction I was having. I gave my number back and walked out. I am not impressed one bit on how our medical services are treating us.

Ever since the two doctors offices joined together, it has been nothing but problems.  They don’t answer the phones after 3:30 p.m. or on the weekends.  You sit and wait longer when you go for the clinic. So what is it going to be the next time that I have to use the clinic? Stick to the number system, where when you walk in at 4:50 p.m. for the clinic you get #1 for the first one in the door.

We definitely need a walk in clinic that runs from 9 a.m. to 5 p.m. seven days a week instead of three hours on Saturday and 2 hours on Sunday. What do they expect us to do? Run to Colwood or Langford and wait longer there? Some people would probably not make it if this was the case. So let’s get a walk in clinic going in this town, I think we deserve it.

Cindy Hehn

Sooke

Just Posted

Saanich entrepreneurs face off against the Dragons on television

CBC segment featuring Endur Apparel business partners airs Jan. 24

Langford Fire Rescue partners with Wounded Warriors to focus on mental health

B.C. organization addresses mental health of veterans, first responders and their families

Amalgamation advocate predicts citizens assembly in place by late spring

Shellie Gudgson promises Amalgamation Yes won’t participate in assembly

EDITORIAL: Safe water should trump traffic plan

Emergency Malahat route through Sooke watershed a non-starter

New orca calf in Salish Sea ‘healthy and active’

Birth cause for celebration but things still dire genetically, expert says

Razor burn: Gillette ad stirs online uproar

A Gillette ad for men invoking the #MeToo movement is sparking intense online backlash

Feds poised to bolster RCMP accountability with external watchdog

Long-anticipated move is the latest attempt at rebuilding the force following years of sagging morale

Canada needs a digital ID system, bankers association says

The Department of Finance last week officially launched its public consultation on the merits of open banking

Second fatal crash occurs in Alberni Valley

Traffic on Highway 4 is being re-routed as investigators are en route

Indigenous energy summit includes session on pipeline ownership options

Steven Saddleback of the Indian Resource Council says a session will feature presentations on financing models

Japanese grand champion Kisenosato retires from sumo

The 32-year-old Kisenosato was the first Japanese-born wrestler in 19 years to gain promotion to sumo’s highest rank

UPDATE: Accused B.C. high school killer found fit to stand trial

Gabriel Klein is accused in the 2016 stabbing death of Letisha Reimer at Abbotsford Senior Secondary

Right-wing, neo-Nazi, white supremacist groups an increasing concern: Goodale

Ten people died in April 2018 when Alek Minassian allegedly drove a rental van down the busy stretch in Toronto

Most Read