Letters: Walk-in clinic wanted

Long waits at local clinic could be resolved with full-time clinic

On May 31 2015, I went to the walk in clinic due to allergic reaction.

When I walked in, everybody was lined up in an orderly fashion at the counter, waiting to get signed in.

On Tuesday, June 2 2015, I returned to the walk in clinic at 4:50 p.m. When I walked in, I noticed a couple of people sitting down, and one lady waiting at the counter, and no receptionist. I waited until the receptionist returned to her desk.  She asked everybody if they were there for the clinic and we all answered ‘Yes.’  The receptionist told us to have a seat and she will bring the numbers out. The receptionist came out with the numbers. She did not ask who was first, so she took the numbers and turned them upside down and fanned them in her hand, and said to the first lady with two small children to pick a number, then continued in order asking people to pick a number.

There has never been a so-called pick a number before as far as I can remember going to the clinic. It has always been that when you walked into the clinic, they would hand you a number in order and ask you to have a seat until you were called up and then they would book you in.

I was about the fifth person in for the clinic and when I picked a number, I ended up with number 8. I mentioned to her that I was having a allergic reaction to something and I needed help.  It was like they did not care about this reaction I was having. I gave my number back and walked out. I am not impressed one bit on how our medical services are treating us.

Ever since the two doctors offices joined together, it has been nothing but problems.  They don’t answer the phones after 3:30 p.m. or on the weekends.  You sit and wait longer when you go for the clinic. So what is it going to be the next time that I have to use the clinic? Stick to the number system, where when you walk in at 4:50 p.m. for the clinic you get #1 for the first one in the door.

We definitely need a walk in clinic that runs from 9 a.m. to 5 p.m. seven days a week instead of three hours on Saturday and 2 hours on Sunday. What do they expect us to do? Run to Colwood or Langford and wait longer there? Some people would probably not make it if this was the case. So let’s get a walk in clinic going in this town, I think we deserve it.

Cindy Hehn

Sooke

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

Saanich Fire Department. Black Press Media File Photo
Fire displaces three Saanich families from two homes

Saanich firefighters found the fire had spread to a neighbouring home upon arriving

An Island Health nurse prepares a dose of COVID-19 vaccine. (Photo courtesy Island Health)
Health authority opening 19 clinics to immunize Vancouver Island residents

Health authority anticipates more than 40,000 people will be immunized over the next month

The biggest risk to the Island's economy post-earthquake is that it may never return, according to Bruce Williams, interim CEO of the South Island Prosperity Partnership. (Contributed by Bruce Williams)
Greater Victoria businesses in chamber spotlight for 2021 awards

Annual awards program highlights local companies making the most of things, despite the pandemic

A shot from the rehearsal of Being Here: The Refugee Project, the Belfry Theatre’s filmed play that’s set to open on March 16. (Photo: Belfry Theatre)
Victoria’s Belfry Theatre shows filmed play on refugee, sponsor experience

Being Here: The Refugee Project is based off the first-hand accounts of refugees and their sponsors

Alain Bedard’s Two Shores on acrylic is in the West End Gallery in March. (Alain Bedard Image)
At The Galleries: March exhibitions come to life

A look at what’s on display this month at Greater Victoria art galleries

The James C Richardson Pipe Band marches in a Remembrance Day parade on Nov. 11, 2019 in Chilliwack. Wednesday, March 10 is International Bagpipe Day. (Jenna Hauck/ Chilliwack Progress file)
Unofficial holidays: Here’s what people are celebrating for the week of March 7 to 13

International Bagpipe Day, Wash Your Nose Day and Kidney Day are all coming up this week

(The Canadian Press)
‘Worse than Sept. 11, SARS and financial crisis combined’: Tourism industry in crisis

Travel services saw the biggest drop in active businesses with 31 per cent fewer firms operating

The Port Alice pulp mill has been dormant since 2015. (North Island Gazette file photo)
Parts recycled, life returning to inlet as as old Port Alice mill decommissioned

Bankruptcy company oversees de-risking the site, water treatment and environmental monitoring

The Conservation Officers Service is warning aquarium users after invasive and potentially destructive mussels were found in moss balls from a pet store. (BC Conservation Officers Service/Facebook)
Aquarium users in B.C. warned after invasive mussels found at pet store

Conservation officers were told the mussels were found in a moss ball from a Terrace pet store.

Hockey hall-of-fame legend Wayne Gretzky, right, watches the casket of his father, Walter Gretzky, as it is carried from the church during a funeral service in Brantford, Ont., Saturday, March 6, 2021. HE CANADIAN PRESS/Nathan Denette
Walter Gretzky remembered as a man with a ‘heart of gold’ at funeral

The famous hockey father died Thursday at age 82 after battling Parkinson’s disease

Donald Alan Sweet was once an all star CFL kicker who played for the Montreal Alouettes and Montreal Concordes over a 13-year career. Photo courtesy of Mission RCMP.
Ex-B.C. teacher who was CFL kicker charged with assault, sexual crimes against former students

Donald Sweet taught in Mission School District for 10 years, investigators seek further witnesses

(Black Press Media files)
Medicine gardens help Victoria’s Indigenous kids in care stay culturally connected

Traditional plants brought to the homes of Indigenous kids amid the COVID-19 pandemic

Personal protective equipment is seen in the COVID-19 intensive care unit at St. Paul’s hospital in downtown Vancouver. THE CANADIAN PRESS/Jonathan Hayward
$16.9 million invested to improve worker safety, strengthen B.C.’s food supply chain

Money to be used for social distancing, personal protective equipment, cleaning, and air circulation

Most Read