Letters: Above and beyond the call of duty

RCMP responded to couple's situation with care and professionalism

We wish to express our thanks to the Sooke RCMP for their considerate and thorough handling of the reported hit and run damage to our vehicle last month.

First off, we wish to thank the anonymous witness who kindly recorded the particulars of the vehicle that scraped our car when it was parked at Evergreen Mall. We contacted the RCMP and an officer came to our residence, documented the damage, took the particulars of the offending vehicle, and commited to visit the owner to advise them of their responsiblities.

Ultimately, the owner of the vehicle that hit our car admitted they were at fault and contacted ICBC so we were able to have our vehicle repaired.

That might have been the end of the story, but in a demonstration of thoroughness, the officer followed up with us to confirm that the matter had been resolved.  No one was injured in this event and the damage was relatively minor, but we were nevertheless impressed by the officer’s consideration and follow-up.

The RCMP was responsive at the outset, followed up as promised and then closed the loop to confirm that the matter was competely resolved.

We want to acknowledge the RCMP officers thoroughness and professional commitment to ensuring our interests were addressed.  Well done and thanks.

Milt and Jean Wright

Sooke

Just Posted

Port Renfrew man charged with animal cruelty

Hot coffee poured on dog’s face, say police

Sooke cougar sighting unconfirmed

Boy had a close encounter with the big cat

Central Saanich makes moves to alieviate business transit concerns

Councillor calls for enhanced service and long-term transit passes

Saanich sponsors Jeux de la Francophonie giving $50,000 for the French-language Games

Couns. Susan Brice and Nathalie Chambers opposed funding, citing substantive and procedural concerns

VIDEO: B.C. MLA Michelle Stilwell takes first steps in nearly 30 years

‘It actually felt like walking. It’s been 27 years… but it felt realistic to me’

Report of dead body in B.C. park actually headless sex doll

This discovery, made at Manning Park on July 10, led police to uncovering two other sex mannequins

Grand Forks fire chief found to have bullied, harassed volunteer firefighter: report

WorkSafeBC, third-party human resources investigation looking into allegations complete

Taekwondo instructor, 21, identified as B.C. bat rabies victim

Nick Major, 21, an instructor at Cascadia Martial Arts in Parksville

15-year-old with imitation gun caused ‘dynamic’ scene at Nanaimo mall

No one was harmed in Monday’s incident, say Nanaimo RCMP

B.C. on right road with tougher ride-hailing driver rules, says expert

The provincial government is holding firm that ride-hailing drivers have a Class 4 licence

RCMP investigating alleged ‘sexual misconduct’ by cyclist on BCIT campus

BCIT said they were reviewing video evidence of the incident

New home cost dips in B.C.’s large urban centres

Victoria, Kelowna, Vancouver prices decline from last year

Graphic suicide scene edited out of ‘13 Reasons Why’ finale

Suicide prevention groups support the decision

Most Read