Letters: Above and beyond the call of duty

RCMP responded to couple's situation with care and professionalism

We wish to express our thanks to the Sooke RCMP for their considerate and thorough handling of the reported hit and run damage to our vehicle last month.

First off, we wish to thank the anonymous witness who kindly recorded the particulars of the vehicle that scraped our car when it was parked at Evergreen Mall. We contacted the RCMP and an officer came to our residence, documented the damage, took the particulars of the offending vehicle, and commited to visit the owner to advise them of their responsiblities.

Ultimately, the owner of the vehicle that hit our car admitted they were at fault and contacted ICBC so we were able to have our vehicle repaired.

That might have been the end of the story, but in a demonstration of thoroughness, the officer followed up with us to confirm that the matter had been resolved.  No one was injured in this event and the damage was relatively minor, but we were nevertheless impressed by the officer’s consideration and follow-up.

The RCMP was responsive at the outset, followed up as promised and then closed the loop to confirm that the matter was competely resolved.

We want to acknowledge the RCMP officers thoroughness and professional commitment to ensuring our interests were addressed.  Well done and thanks.

Milt and Jean Wright

Sooke

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